Testimonials from Customers
EXCELLENT Based on 90 reviews Stephanie Lee2025-05-16Trustindex verifies that the original source of the review is Google. Lizardo and Charles AWESOME! They came out to open our pool and were fast, efficient and professional and made sure I was completely satisfied before leaving. Coastal is the BEST on the SHORE!! Jeff Baxter (Golf Hack)2025-05-02Trustindex verifies that the original source of the review is Google. Techs went straight to work, left a very neat and organized pool area and a clean, newly opened pool. Very pleased Maggie Berman2025-04-29Trustindex verifies that the original source of the review is Google. Coastal Pools has been a life saver getting our dated concrete pool back up and running smoothly. They are responsive, prices are fair, and they have the most knowledgeable staff. Customer service is bar none. After trying several other local companies on the Eastern Shore I will never go anywhere else. James Ellison2025-04-05Trustindex verifies that the original source of the review is Google. If I could give more stars, I would. Coastal goes above and beyond expectations. I had an issue with my pump discovered at 3pm on a Friday and they came out at 630 to fix it and get things running. If Coastal is not your pool company, it needs to be! Super company! Home2025-04-02Trustindex verifies that the original source of the review is Google. We're fortunate to have Coastal HQ just up the road from us. We asked around about pool companies and the general consensus was, go with Coastal - they're a solid company AND they're less expensive than the competition. We're glad we did. They built us a really beautiful pool, on time, and on budget. Thanks much to the Coastal team/family - Chris, Dani, Jose and Brad. We recommend them without reservations. Also, we use Coastal for pool maintenance and for opening/closing the cover. Mark and Lara and all the staff have been fantastic. Keep it up Tanya Brown, LGSW, LMSW, MSW2025-04-01Trustindex verifies that the original source of the review is Google. I recently had a pool installed by Coastal Pools and I couldn’t be happier with the results! From the initial consultation to the final installation, the entire process was professional. The team was incredibly knowledgeable and helped me design the perfect pool for my backyard. They took the time to listen to my ideas and offered valuable suggestions to enhance the design. Additionally, the quality of the materials used and the craftsmanship is top-notch. What stood out to me most was the level of customer service. The crew was worked diligently to ensure everything was done right. They kept me updated throughout the process and made sure I was satisfied every step of the way. Since the pool has been installed, it’s been nothing short of amazing. It's both beautiful, functional, and the maintenance team has been excellent in keeping it in great shape. If you’re considering a pool installation or any pool-related services, I highly recommend Coastal Pools. David Donovan2025-03-31Trustindex verifies that the original source of the review is Google. Cheerful, friendly service. Right on time. Helped store the winter cover for me. All good! Michele Cosby2025-03-27Trustindex verifies that the original source of the review is Google. Coastal Pool just completed our pool installation and we are absolutely delighted with the finished product. Coastal has been an amazing partner throughout the pool building process. Their communication, quality of craftsmanship, and customer service have been excellent! We really enjoyed working with the pool professionals at Coastal, and especially found John Arnold , Dani Hurlburt and Lee Petty to be incredibly responsive and helpful throughout the project. We highly recommend Coastal Pools! Michele and Cam Cosby Ken Smith2025-03-24Trustindex verifies that the original source of the review is Google. Our experience with Coastal pools was awesome. It took only four months from our first appointment with Chris in sales to completion. Along the way supervisors, Chris G. and Brian were our main contacts for any project questions. They were always dependable and responded quickly. Outside contractors for electric (Kenny) and Landscaping (Nick) did great jobs and took extra pride in their work especially Nick who did a great job with our new patio area attached to the pool. Mitch had us attend "Pool School" where we learned how to use our new equipment and did it well with patience and he had a great sense of humor. Lastly Dani, She was awesome to deal with and organized the whole project behind the scenes from the home office. She directed us on how to use the company portal which made scheduling/payments so easy. As you can see we highly recommend Coastal Pools. Our pebble finish was Irish Mist, initially had some second guessing on that choice but as you can see it turned out fantastic!
Request an On-Site Pool Consultation
During your design meeting, we will go over everything to create a unique to your property pool and patio design, as well as looking over a wide variety of materials for your project.
From Standard Tile and Coping Selections to Custom Cut Natural Stone materials we have a showroom that will help make your vision come to life.