Meet the Coastal Pools Team
Leadership
Vincent Smith
President
As the President of Coastal Pools, Vince brings a wealth of
experience and a passion for service excellence to the team. Having first been
a customer of Coastal Pools, he is thrilled to now lead the brand known for its
commitment to quality and customer satisfaction. With a focus on fostering a
culture of empowered leadership, Vince aligns Coastal Pools’ core values with
strategies that fuel accelerated growth.
With 15 years of experience at the senior executive level in
the home services industry, Vince has held pivotal roles such as Director of
Sales and Operations and Regional General Manager. His expertise spans both
green fielding and acquisition integration, contributing to significant
organizational growth.
Vince is excited to bring his leadership skills and
dedication to excellence to the Coastal Pools family, guiding the company
toward a future of continued success and innovation.
Brad Hull
Vice President of Sales &
Business Development
Bradley “Brad” Hull is the Founder of Coastal Pools who currently leads as the Vice President of Sales & Business Development. With 20 years of pool industry experience, Brad has held positions in all aspects of pool design, construction, and service. He holds a CPO certification and a CBP certification from the PHTA. Brad’s goal is to create beautiful and functional pool designs and water features. He is proud to have helped create countless enjoyable and fully functional spaces for many homes all over the Delmarva peninsula. In his free time, Brad enjoys spending time and doing activities with his daughter, specifically bass fishing, and riding amusement park rides.
Vice President of Operations
Jason Shanks is the Vice President of Operations of Coastal Pools who oversees all construction operations across the company. He is a dedicated professional with a wealth of experience in operations management and public service. With a diverse background spanning from military service to public utilities, Jason brings a unique blend of leadership, discipline, and community engagement to Coastal Pools. Jason is also a dedicated father of three, enjoys spending time outdoors and fishing. He is looking forward to being an influential figure in the pool construction industry, consistently striving for excellence and innovation in operations management.
Controller
Michelle Callahan is the Controller of Coastal Pools and oversees all financial management, human resources, and information technology functions. She previously held finance positions with Qlarant, University of Maryland Medical System, and AmerisourceBergen Corporation with a focus on financial reporting, treasury management, budgeting, and forecasting. She has a BA in International Business from Immaculata University and an MBA in Finance from Temple University. Michelle is active in the Easton Volunteer Fire Department and is involved in the annual holiday show at the Avalon Theater in Easton.
Kayla Hillhouse
Director of Marketing
Kayla Hillhouse is the Director of Marketing for Coastal Pools, strategizing and overseeing all the marketing efforts. She brings over a decade of experience in the Home Services Industry, spanning Sales Support, Customer Service, and Marketing roles in both local companies and national enterprises. With a focus on elevating the customer centric business operations of the team, she enjoys building reputation though showcasing the stunning work of the design and construction teams, as well as the expert maintenance and repairs of the service department. Holding a bachelor’s degree in marketing from the University of Mississippi, she finds joy in outdoor adventures with her husband and two sons.
Customer Experience Team
Chris Conley
Sales And Design Consultant
Chris comes we a diverse background in outdoor recreation sales coupled with years in the IT administration field. When combining these skills sales and design of pool was just a natural fit. If Chris is your designer rest assured, he has the knowledge and experience to get your project designed and estimated with accuracy.
John Arnold
Sales And Design Consultant
John Arnold joins Coastal Pools as our new Sales and Design Consultant. With a diverse background and a passion for creating stunning outdoor spaces, John brings a wealth of experience to our team. He started his own landscaping business at the age of 12, gaining almost a decade of project management, leadership, and customer service experience. His expertise grew further as a geodetic engineer and land surveyor, specializing in residential properties and topography. Additionally, his years in construction have provided invaluable insights that seamlessly complement his surveying work, greatly benefiting his role at Coastal Pools. John’s true sales journey began with Toyota in 2022, where he quickly advanced from selling cars to becoming the sole Finance Manager of the dealership. His fresh perspective, innovative ideas, and dedication to helping clients bring their vision to life make him an invaluable asset to Coastal Pools. John is here to elevate the design process and turn your dream pool into a reality.
Lee Petty
Project Manager
Lee Petty is a cornerstone of Coastal Pools with his long-standing tenure and wealth of experience. Before pools, Lee honed his skills as a journeyman plumber and worked in disaster recovery, making him adept at handling any challenges your backyard might present. His deep understanding of pool construction and maintenance, coupled with his commitment to quality, ensures that every project he touches is nothing short of excellence. Lee’s dedication and expertise make him an invaluable asset to our team and a trusted partner for our clients.
Kevin Stewart
Project Manager
You could say project management is in Kevin’s DNA. With his experience spanning the home renovation scene, to custom stone installations, and ultimately swimming pool construction he has what it takes to keep your project ticking. Look for Kevin to be on your job with a comforting frequency making sure everything is being executed just right!
Field Superintendent
When you see Jose on the job be prepared to watch things happen. Jose is a force of nature on your project. He leads all of our internal crews as well as our sub-contractors to insure everything gets executed to our high standard. Jose has been at this a long time and there is no problem he can’t solve. He takes pride in what happens in the field and will gladly listen to any of your concerns and answer any questions you have.
Field Superintendent
Jimmy also leads our field crews and sub-contractors on our jobs. He has been in the pool business a long time and has done everything from service, to renovations and new pool construction. One thing is for certain if Jimmy is on the job a keen attention to detail is being paid to your project. Jimmy has an eye for how things should be and he doesn’t accept anything less than perfection. Jimmy is also an exceptional problem solver and refuses to be stumped by anything.
Chris Gayhardt
Project Manager
Chris Gayhardt is the newest addition to the Coastal Pools team as one of our Project Managers. With a strong background in project management and a commitment to precision, Chris ensures that every project runs smoothly from start to finish. His hands-on approach and meticulous attention to detail mean you can trust Chris to deliver exceptional results, every time.
Open Position – Apply today!
Project Manager
Are you a natural leader with a knack for keeping projects on track? Coastal Pools is looking for a dynamic and detail-oriented Project Manager to join our team. In this role, you’ll oversee all aspects of pool construction, ensuring each project is completed on time, within budget, and to the highest standards of quality. You’ll work closely with clients, contractors, and our in-house team to bring beautiful, custom pools to life. If you thrive in a fast-paced environment and have a passion for creating exceptional outdoor spaces, we want to hear from you. Imagine yourself making a splash with Coastal Pools – apply today!