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Careers

Join Our Team

Benefits

Health Insurance / Dental Insurance / Vision Insurance / 401(k)

Work-Life Balance

Mon-Fri 8 am- 5 pm Work Hours / 10 Days PTO after 90 Days - Accrual System / 15 Days PTO Max / Additional 8 Paid Holidays

Competitive Pay

We provide competitive pay for all positions.

Open Positions

We are Coastal Pools

Coastal Pools is one of the area’s leading custom pool builders, dedicated to making an impact and creating an extraordinary experience for our customers by building quality pools and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Coastal Pools has been recognized as 2025 Best of Annapolis and Eastern Shore and consistently ranked among the top Pool Builders in the area.

Job Overview

A Sales/Design Consultant is responsible for selling and designing swimming pools to potential customers. This role requires a combination of excellent communication skills, product knowledge, proficiency in structure studios and the ability to understand customer needs. 

Customer Interaction:
  • Engage with potential customers in person, over the phone, or via email to understand their pool-related needs. 
  • Answer customer inquiries and provide detailed information about available pool options, features, and pricing. 
  • Address customer concerns and objections, demonstrating problem-solving skills. 
  • Meet with clients to understand their preferences, requirements, and budget constraints. 
  • Gather information on the site, including topography, existing structures, and utility considerations. 
Conceptualization and Design:
  • Develop creative and innovative pool design concepts that align with client preferences and site constraints. 
  • Utilize design software and tools to create detailed 2D and 3D renderings of proposed pool designs. 
  • Integrate landscaping and hardscaping elements to enhance the overall pool environment. 
  • Incorporate client feedback into design revisions as needed.
Collaboration:
  • Coordinate with architects, engineers, and other professionals to ensure seamless integration of pool designs into the overall project. 
  • Work closely with construction teams to address technical and logistical considerations during the design phase. 
  • Collaborate with other departments, such as production and service, to ensure a seamless customer experience. 
  • Communicate customer expectations and specifications to relevant teams. 
Trends and Innovation:
  • Stay abreast of industry trends, emerging technologies, and innovative design concepts. 
  • Demonstrate a comprehensive understanding of different types of pools, accessories, and maintenance products. 
  • Provide expert advice on pool design, construction, and maintenance. 
  • Integrate new and creative ideas into pool designs to offer unique and cutting-edge solutions. 
Sales Presentations:
  • Create and deliver compelling sales presentations to showcase the benefits of specific pool products or services. 
  • Customize presentations based on customer preferences, needs, and budget constraints. 
  • Highlight unique selling points and competitive advantages of the offered pool solutions. 
Quoting and Proposal Generation:
  • Prepare accurate and detailed quotes for pool installations, including all relevant costs. 
  • Work closely with the customer to tailor proposals to their specific requirements. 
  • Clearly articulate the value proposition of the offered pool solutions.
Lead Management: 
  • Manage and prioritize leads effectively to maximize sales opportunities. 
  • Follow up with potential customers to nurture relationships and guide them through the sales process. 
  • Maintain detailed records of customer interactions and sales activities. 
Networking:
  • Attend industry events, trade shows, and community gatherings to network and generate leads. 
  • Build and maintain relationships with key stakeholders in the pool and construction industries. 
Sales Targets:
  • Achieve sales targets and goals within specified time frames. 
  • Continuously evaluate and improve sales strategies to enhance overall performance. 
Regulatory Compliance:
  • Stay informed about local building codes, safety regulations, and environmental considerations relevant to pool construction. 
  • Ensure that pool designs comply with all necessary regulations and obtain required permits. 
  • Gather all necessary documentation for permit applications. 
  • Complete and submit permit applications in a timely manner. 
  • Ensure accuracy and completeness of application materials. 
Qualifications:
  • Proven experience in sales/design in the pool industry preferred. 
  • Strong communication, negotiation, and interpersonal skills. 
  • Knowledge of pool design, pool construction methods, equipment, and maintenance is preferred. 
  • Excellent organizational and time management skills. 
  • Valid driver’s license and any required certifications. 
  • Proficiency in software such as AutoCAD, Structure Studios, and JobTread. 
  • Ability to work collaboratively with cross-functional teams. 
  • Detail-oriented and capable of managing multiple projects simultaneously. 
  • Familiarity with local building codes and regulations related to pool construction. 
What Coastal Pools Offers You
  • Base Salary of 40K with competitive commission structure to achieve $100K to $200K+
  • Company vehicle
  • Company phone
  • Fuel and EZ Pass
  • High end laptop for 3D rendering
  • High-quality uniforms
  • Amazing new headquarters and design studio in Grasonville, MD
  • Relocation and growth opportunities
  • 401(k)
  • Dental insurance
  • Vision insurance
  • Health insurance
  • 10 Days PTO after 90 days – Accrual System
  • 15 Days PTO Max
  • Additional 8 Paid Holidays

To Apply: send resume and cover letter to [email protected]

We are Coastal Pools

Coastal Pools is one of the area’s leading custom pool builders, dedicated to making an impact and creating an extraordinary experience for our customers by building quality pools and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Coastal Pools has been recognized as 2025 Best of Annapolis and Eastern Shore and consistently ranked among the top Pool Builders in the area.

Job Overview

A Sales/Design Consultant is responsible for selling and designing swimming pools to potential customers. This role requires a combination of excellent communication skills, product knowledge, proficiency in structure studios and the ability to understand customer needs.

Customer Interaction:
  • Engage with potential customers in person, over the phone, or via email to understand their pool-related needs.
  • Answer customer inquiries and provide detailed information about available pool options, features, and pricing.
  • Address customer concerns and objections, demonstrating problem-solving skills.
  • Meet with clients to understand their preferences, requirements, and budget constraints.
  • Gather information on the site, including topography, existing structures, and utility considerations.
Conceptualization and Design:
  • Develop creative and innovative pool design concepts that align with client preferences and site constraints.
  • Utilize design software and tools to create detailed 2D and 3D renderings of proposed pool designs.
  • Integrate landscaping and hardscaping elements to enhance the overall pool environment.
  • Incorporate client feedback into design revisions as needed.
Collaboration:
  • Coordinate with architects, engineers, and other professionals to ensure seamless integration of pool designs into the overall project.
  • Work closely with construction teams to address technical and logistical considerations during the design phase.
  • Collaborate with other departments, such as production and service, to ensure a seamless customer experience.
  • Communicate customer expectations and specifications to relevant teams.
Trends and Innovation:
  • Stay abreast of industry trends, emerging technologies, and innovative design concepts.
  • Demonstrate a comprehensive understanding of different types of pools, accessories, and maintenance products.
  • Provide expert advice on pool design, construction, and maintenance.
  • Integrate new and creative ideas into pool designs to offer unique and cutting-edge solutions.
Sales Presentations:
  • Create and deliver compelling sales presentations to showcase the benefits of specific pool products or services.
  • Customize presentations based on customer preferences, needs, and budget constraints.
  • Highlight unique selling points and competitive advantages of the offered pool solutions.
Quoting and Proposal Generation:
  • Prepare accurate and detailed quotes for pool installations, including all relevant costs.
  • Work closely with the customer to tailor proposals to their specific requirements.
  • Clearly articulate the value proposition of the offered pool solutions.
Lead Management:
  • Manage and prioritize leads effectively to maximize sales opportunities.
  • Follow up with potential customers to nurture relationships and guide them through the sales process.
  • Maintain detailed records of customer interactions and sales activities.
Networking:
  • Attend industry events, trade shows, and community gatherings to network and generate leads.
  • Build and maintain relationships with key stakeholders in the pool and construction industries.
Sales Targets:
  • Achieve sales targets and goals within specified time frames.
  • Continuously evaluate and improve sales strategies to enhance overall performance.
Regulatory Compliance:
  • Stay informed about local building codes, safety regulations, and environmental considerations relevant to pool construction.
  • Ensure that pool designs comply with all necessary regulations and obtain required permits.
  • Gather all necessary documentation for permit applications.
  • Complete and submit permit applications in a timely manner.
  • Ensure accuracy and completeness of application materials.
Qualifications:
  • Proven experience in sales/design in the pool industry.
  • Strong communication, negotiation, and interpersonal skills.
  • Knowledge of pool design, pool construction methods, equipment, and maintenance is required.
  • Excellent organizational and time management skills.
  • Valid driver’s license and any required certifications.
  • Proficiency in software such as AutoCAD, Structure Studios, and JobTread.
  • Ability to work collaboratively with cross-functional teams.
  • Detail-oriented and capable of managing multiple projects simultaneously.
  • Familiarity with local building codes and regulations related to pool construction.
What Coastal Pools Offers You
  • Base Salary of 40K with competitive commission structure to achieve $100K to $200K+
  • Company vehicle
  • Company phone
  • Fuel and EZ Pass
  • High-end laptop for 3D rendering
  • High-quality uniforms
  • Amazing new headquarters and design studio in Grasonville, MD
  • Relocation and growth opportunities
  • 401(k)
  • Dental insurance
  • Vision insurance
  • Health insurance
  • 10 Days PTO after 90 days – Accrual System
  • 15 Days PTO Max
  • Additional 8 Paid Holidays

To Apply: send resume and cover letter to [email protected]

We are Coastal Pools

 Coastal Pools is one of the area’s leading custom pool builders, dedicated to making an impact and creating an extraordinary experience for our customers by building quality pools and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Coastal Pools has been recognized as 2025 Best of Annapolis and Eastern Shore and consistently ranked among the top Pool Builders in the area.

Join a Company that Empowers you to Build your Future

 The Project Manager is responsible for planning, overseeing, and delivering projects within the specified time, budget, and scope. They collaborate with superintendents, project coordinators and foreman to ensure that project objectives align with customer expectations. A career with purpose.

Responsibilities:

Project Planning

  • Define project scope, goals, and deliverables. 
  • Develop detailed project plans, schedules, and budgets. 
  • Identify and allocate resources needed for project success. 

Design Interpretation

  • Interpret and work from pool design plans and specifications. 
  • Collaborate with customers, superintendents, and sales/design consultants to ensure accurate implementation of the pool design. 

Site Assessment

  • Evaluate and assess the proposed site for pool installation during Preconstruction. 
  • Consider factors such as soil conditions, drainage, elevation, and access to utilities. 
  • Utilize the company’s Preconstruction worksheet for each meeting. 

Material Selection

  • Select and order appropriate materials for pool construction on the day of excavation. 
  • Ensure that materials meet quality standards and are within the budgeted cost. 

 Risk Management

  • Identify potential risks and develop mitigation strategies. 
  • Monitor and manage project risks throughout the project lifecycle. 

Budget and Cost Control

  • Manage project budgets in JobTread. 
  • Create all change orders after sales hand off in JobTread. 
  • Identify areas for cost savings and communicate with the superintendent. 

Quality Assurance

  • Establish and maintain company quality standards. 
  • Conduct regular site visits to ensure quality standards are met. 
  • Communicate with customers to provide updates on the construction progress. 
  • Address customer concerns or questions regarding the pool construction. 
  • Document all instances in JobTread through daily logs. 

Project Execution

  • Ensure that project tasks are completed on time and within budget. 
  • Update tasks in Job Tread as completed ensuring customers are tagged if applicable. 

Communication

  • Attend weekly production meetings prepared to discuss all assigned projects. 
  • Communicate effectively with production team, sales staff, and customers. 

Closure and Evaluation

  • Conduct project post-mortems to identify lessons learned and opportunities for improvement. 
  • Conduct a finalization to ensure the completion of the project. 
  • Offer the customer pool maintenance services. 
Qualifications:
  • Proven experience as a Project Manager or in a similar role within the Pool Industry. 
  • Strong organizational and leadership skills. 
  • Excellent communication and interpersonal abilities. 
  • Problem-solving and critical-thinking skills. 
  • Knowledge of project management tools and methodologies. 
  • Valid driver’s license. 
  • Proficient in interpreting construction plans and blueprints. 
  • Knowledge of pool construction materials, equipment, and techniques. 
  • Understanding of safety regulations and compliance. 
  • Ability to work independently or as part of a team. 
 What Coastal Pools Offers You 
  • Take home vehicle.
  • Company provided cell phone.
  • Year-round employment.
  • Retirement with company match.
  • Dental insurance.
  • Vision insurance.
  • Health insurance.
  • On-the-job training
  • 10 Days PTO after 90 days – Accrual System
  • 15 Days PTO Max
  • Additional 8 Paid Holidays
  • Bonus program based on efficiency and profitability
  • Opportunities for advancement in growing organization
  • Relocation opportunities

To Apply: send resume and cover letter to [email protected]

We are Coastal Pools

 Coastal Pools is one of the area’s leading custom pool builders, dedicated to making an impact and creating an extraordinary experience for our customers by building quality pools and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Coastal Pools has been recognized as 2025 Best of Annapolis and Eastern Shore and consistently ranked among the top Pool Builders in the area.

Customer Service Representative (CSR)

We are on the search for a highly capable Customer Service Representative to join our team in Grasonville, Maryland. In this role, you will be vital in handling customer support, sales, and showroom duties. This role will require you to interact with customers in our showroom and manage customer inquiries in a call center environment.

Responsibilities:
  • Provide exceptional customer service by answering inbound calls and responding to customer inquiries
  • Manage order entries and schedule appointments, ensuring accuracy and efficiency in all transactions
  • Utilize web-based tools such as JobTread, Google Earth, Sales CRM and Microsoft applications for data entry and customer communication
  • Maintain comprehensive product knowledge to provide efficient and accurate customer support
  • Handle customer correspondence via email, phone, and JobTread professionally and promptly
  • Work within a call center environment, efficiently managing a multi-line phone system
  • Foster in-person communication when necessary, providing excellent service to all customers
  • Develop and maintain an understanding of sales and design to better assist customers
  • Show a willingness to learn and adapt to changing customer service and sales environments.
Requirements:
  • Outgoing and energetic personality that is eager to interact with customers.
  • Proven experience in answering inbound calls professionally and courteously.
  • Prior work experience in a call center customer service role. (preferred)
  • Strong customer service skills, including the ability to manage and respond to different customer situations with diplomacy and tact.
  • Accurate data entry skills, with attention to detail and proficiency in entering customer information into databases.
  • Experience with email correspondence, including responding to customer inquiries and complaints via email.
  • Ability to handle both inbound and outbound calls, including customer complaints and inquiries.
  • Proficiency in Microsoft Excel, including creating spreadsheets, using formulas, and creating reports.
  • Proficiency in Microsoft Word, including creating and editing documents, formatting text, and using templates.
  • Experience scheduling appointments, including managing customer schedules, confirming appointments, and rescheduling as necessary.
 What Coastal Pools Offers You: 
  • Amazing new design studio / call center
  • Work in an industry making customers dreams come true
  • Mon – Friday work ours 8-5
  • 401(k)
  • Dental insurance
  • Vision insurance
  • Health insurance
  • On-the-job training
  • 10 Days PTO after 90 days – Accrual System
  • 15 Days PTO Max
  • Additional 8 Paid Holidays

If you are the type of person that makes people feel welcome with an energy and positivity that you can feel through the phone, what are you waiting for?  Come join the Coastal Pools Team today! 

To Apply: send resume and cover letter to [email protected]

We are Coastal Pools

Coastal Pools is one of the area’s leading custom pool builders, dedicated to making an impact and creating an extraordinary experience for our customers by building quality pools and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Coastal Pools has been recognized as 2025 Best of Annapolis and Eastern Shore and consistently ranked among the top Pool Builders in the area.

Marketing Coordinator

We’re looking for a creative, proactive, and detail-oriented Marketing Coordinator to help bring the Coastal Pools brand to life in our local markets. In this hands-on, highly collaborative role, you’ll manage on-the-ground marketing efforts—from event coordination and content capture to social media and performance tracking. You’ll work closely with the Director of Marketing, local team leaders, and external partners to ensure our marketing efforts support both our luxury brand positioning and business growth goals.

If you’re someone who enjoys wearing many hats, loves both storytelling and strategy, and takes pride in delivering polished, professional results—this is the role for you.

Responsibilities:
  • Coordinate and execute local events, sponsorships, and open houses—including logistics, setup, on-site coverage, and maintaining a strong brand presence.
  • Capture engaging, high-quality photo and video content at job sites, events, and team activities for use in digital and social campaigns.
  • Work with our Director of Marketing and professional videographer/photographer to plan and schedule project shoots that showcase our most beautiful and high-end builds.
  • Self-capture supplemental content in the field (smartphone and light editing), contributing to a growing library of assets.
  • Manage, schedule, and post consistent, on-brand organic content across Instagram, Facebook, and LinkedIn.
  • Respond to online reviews, social media messages, and web chats in coordination with the customer service team—ensuring timely, professional communication.
  • Track and analyze key performance data (campaign metrics, lead sources, engagement, etc.) and share actionable insights with the Director of Marketing.
  • Assist in the execution of direct mail, digital ad placements, sponsorships, and local media campaigns.
  • Collaborate with internal team members and external vendors to ensure marketing initiatives are aligned with business goals.
  • Monitor and score recorded calls to evaluate lead quality and marketing attribution.
  • Manage local marketing collateral—order, track, and maintain branded materials such as business cards, yard signs, and brochures.
  • Contribute fresh, creative ideas and help test new campaigns and tactics to drive growth and engagement.
Requirements:
  • 1–3 years of experience in marketing, communications, or a related field
  • Proficiency with tools like Canva, Meta Business Suite, and CRM platforms (such as HubSpot or Salesforce)
  • Strong writing, editing, and communication skills
  • Familiarity with best practices for digital content creation and social media marketing
  • Comfortable managing event logistics and representing the brand in-person
  • Working knowledge of SEO, online review platforms, and/or paid advertising strategies (a plus)
  • Proficiency in Microsoft Excel (including formulas and reporting) and Word (templates and formatting)
  • Interest or experience in the luxury or home services industry
  • Eager to learn and grow in a fast-paced, collaborative environment
  • Drone or aerial photography experience is a plus, but not required
 What Coastal Pools Offers You: 
  • Amazing new design studio / show room
  • Variety of daily job tasks
  • Work in an industry making customers dreams come true
  • Mon – Friday work ours 8-5
  • 401(k)
  • Dental insurance
  • Vision insurance
  • Health insurance
  • On-the-job training
  • 10 Days PTO after 90 days – Accrual System
  • 15 Days PTO Max
  • Additional 8 Paid Holidays

If you’re a true team player who takes initiative, thrives in a collaborative environment, and brings both creativity and data-driven thinking to the table—what are you waiting for? Come join the Coastal Pools team today!

To Apply: send resume and cover letter to [email protected]

We are Coastal Pools

Coastal Pools is one of the area’s leading custom pool builders, dedicated to making an impact and creating an extraordinary experience for our customers by building quality pools and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Coastal Pools has been recognized as 2025 Best of Annapolis and Eastern Shore and consistently ranked among the top Pool Builders in the area.

Join a Company that Empowers You to Build Your Future

Are you ready to dive into a rewarding career in pool maintenance? As a Pool Service Technician with our team, you’ll play a vital role in giving our customers peace of mind in pool ownership. Working closely with experienced leaders, you’ll gain hands-on experience while contributing to the success of our projects. Performance evaluations conducted quarterly by our Service Manager ensure you’ll have the support you need to grow and thrive in your role.

Responsibilities:
  • Regular maintenance and cleaning of residential or commercial swimming pools.
  • Performing routine inspections, balancing chemicals, vacuuming, brushing, and skimming pools to ensure they are clean, safe, and properly functioning.
  • Additionally, you will be tasked with diagnosing and addressing any issues related to pool equipment and systems.
Qualifications:

Candidates should possess general skills applicable to pool maintenance and repair. High school diploma or equivalent. Candidates must possess a valid driver’s license.  Strong attention to detail and problem-solving skills. Excellent customer service and communication abilities. Ability to work independently and manage time effectively.   Previous experience in pool maintenance or a related field preferred.

Requirements:
    • Ability to lift and carry heavy equipment and supplies
    • Comfortable working outdoors in various weather conditions
    • Valid driver’s license and clean driving record.
What Coastal Pools Offers You:
  • Competitive Salary with Pay for Performance Incentives
  • Year-round employment, no offseason layoffs.
  • 401(k)
  • Dental insurance
  • Vision insurance
  • Health insurance
  • On-the-job training
  • 10 Days PTO after 90 days – Accrual System
  • 15 Days PTO Max
  • Additional 8 Paid Holidays
  • Bonus opportunities based on efficiency and profitability
  • Opportunities for advancement in growing organization

If you’re ready to dive into a dynamic industry, learn from experienced professionals, and make a splash in your career, then this is the opportunity for you. Contact our HR department at [email protected] to start your journey as a Pool Service Technician with us today.

To Apply: send resume and cover letter to [email protected]

To Apply:

Send resume and cover letter to: [email protected]

Join the Coastal Pools Team

At Coastal Pools, we’re always looking for talented individuals who share our commitment to quality, craftsmanship, and exceptional service. While we have a few open positions listed, we believe the right people can make a great team even better. If you don’t see a role that fits your background, we still encourage you to reach out—because the next great addition to our team might be you. Send your resume to [email protected] to start the conversation.