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Privacy Policy for Coastal Pools

At Coastal Pools, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services. By providing your information through our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect personal information from you when you fill out forms on our website, including but not limited to your:

  • Name
  • Email address
  • Phone number
  • Address
  • Any additional information you provide in your inquiry

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Scheduling Appointments: We use the contact details you provide to reach out to you for scheduling consultations, appointments, or services.
  • Customer Service: Your information helps us respond to inquiries and improve customer service.
  • Marketing Communication: By providing your contact information through our form, you agree that we may send you marketing communications, including updates, special offers, and promotions related to our services. You can opt out of these emails at any time by following the unsubscribe link included in the email or by contacting us directly.

3. Information Sharing

Coastal Pools does not sell, trade, or share your personal information with third parties, except when necessary to provide services, comply with legal obligations, or protect our rights.

4. SMS / Text Message Privacy

Coastal Pools LLC does not share, sell, rent, or trade consumer personal information, including mobile phone numbers and SMS opt-in data, with any third parties or affiliates for marketing or lead generation purposes.

Mobile phone numbers and consent to receive SMS messages collected by Coastal Pools LLC are used solely for the purpose of communicating with our customers regarding their service appointments, account updates, technician notifications, estimates, invoices, and promotional offers from Coastal Pools LLC.

Information may be shared only with our SMS service provider for the sole purpose of delivering messages to you, and with no other third parties. You may opt out of SMS communications at any time by replying STOP to any message.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and improve website functionality. You can choose to disable cookies through your browser settings, but doing so may limit certain features of the site.

6. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please understand that no transmission of data over the internet is 100% secure, and we cannot guarantee the absolute security of any information.

7. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate information.
  • Deletion: Request the deletion of your personal information, except where we are legally required to retain it.
  • Opt-out: Unsubscribe from marketing emails or withdraw consent for future communications.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.

9. Changes to this Privacy Policy

Coastal Pools reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and your continued use of our website after any changes constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Coastal Pools
410-339-8056
[email protected]